Job Description
Computer Operator I / Help Desk Representative - Richmond, VA
We are seeking a Computer Operator I / Help Desk Representative for a Richmond, VA-based client environment.
This role is ideal for someone who is tech savvy, enjoys working with computers, has strong customer service skills, and can follow documented procedures in a structured operations environment.
Pay: Up to $22.50 per hour
Schedule : 12-hour night shifts, 7:00 PM - 7:00 AM
Shift Pattern: Thursday, Friday, Saturday, and every other Saturday
Employment Type: Full Time
Location : Richmond, VA
Responsibilities
• Assist with the daily operation of computer systems.
• Monitor enterprise infrastructure and escalate issues as required.
• Complete daily checklist tasks under supervision.
• Report problems to the Senior Computer Operator or supervisor.
• Respond to customer questions and follow up appropriately under supervision.
• Assist with recovery activities needed to restore normal operations.
• Follow established escalation procedures across Computer Operations and related departments.
• Support senior computer operators as needed.
• Track and document issues using a ticketing or tracking system.
• Perform additional duties as assigned.
Required Qualifications
• Strong customer service skills.
• Comfortable working with computers and technical systems.
• Ability to follow documented procedures and escalation steps.
• Strong attention to detail.
• Ability to work 12-hour overnight shifts.
• Ability to work Thursday, Friday, Saturday, and every other Saturday.
• Must pass a criminal history background check.
• Must pass an FBI-like background check required to obtain a gaming license.
Preferred Qualifications
• Prior experience in a help desk, computer operator, NOC, data center, or technical support environment.
• Experience documenting issues in a ticketing or tracking system.
• Experience monitoring systems, alerts, or enterprise infrastructure.
...Collier. Simon is an independent, full-service creative agency in the Los Angeles/Hollywood area. We work with our client partners... ...smarter, faster, and aim higher. Were looking for a Creative Technologist who lives at the intersection of AI, automation, and creative...
...seeking physicians with a minimum of 5 years clinical experience, preferably in Family Medicine, for a peer review role. Responsibilities include reviewing medical records and making standard of care determinations while working from home with a flexible schedule....
Job Posting We are urgently hiring professional live-in caregivers for long-term assignments in Collier County. If you prefer 24-hour shifts with structured rest time and stable placement this is for you. Duties may include: ADL assistance, medication reminders, fall...
The Crew Scheduler is responsible for creating accurate staffing schedules, managing attendance, supporting payroll processes, and providing labor-related reporting. This role works closely with Operations, HR, Supervisors, and Union representatives to ensure the mill...
...brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more. Overview The eCommerce Manager is responsible for building and maintaining an effective and productive relationship with assigned client(s). The Manager...